Message from the President & CEO

MST Insurance Service Co., Ltd. is one of the largest and highest quality general insurance agents in Japan. We have built a long-standing business relationship with MUFG Bank, Ltd. for more than 75 years since our founding.

Our strength lies not only in offering a wide range of insurance products from various domestic and international insurers, but also in leveraging our domestic offices in Tokyo, Nagoya, and Osaka, as well as our global network, primarily in North America. This enables us to provide our customers with high-quality consulting and solutions across both domestic and global markets.

We particularly leverage the strengths of our group companies, including insurance brokers to contribute to the sustainable growth, security, and safety of our corporate customers, We conduct a comprehensive analysis of the diversified and increasingly complex risks our clients face, utilizing our collective capabilities. In addition to providing insurance products, we offer solutions and strategies to address management challenges related to risk management.

Recently, various issues in the non-life insurance industry have been found out, including fraudulent insurance claims by agencies and premium adjustment by insurers, leading to a significant loss of trust in the industry. It is an urgent challenge to ensure customer-oriented management and establish a fair competitive environment in the industry.

Mst Group is committed to enhancing governance systems, including compliance and internal controls, to ensure customer-oriented management with a continuous focus on improving service quality. At the same time, we are actively investing in human capital to deliver greater value and enhance customer experience. By strengthening governance and human capital, we will continue to provide reliable, high-quality services that earn customer trust and exceed expectations.

In the VUCA era, we strive to be a trusted risk management service provider for our customers. We offer forward-thinking proposals while providing prompt and attentive accident response services by incorporating the latest risk management technologies and insights. We continuously deliver solutions that contribute to their security, safety, and business growth with a customer-oriented approach,

We look forward to your continued support and patronage.